I uninstalled the Server security and manually installed a it (from a file I downloaded from the site, esfw_nt64.msi). Which seems very wrong as I would expect it to be "essw_nt64.msi" since efsw is the "ESET File Security Server product." (iirc).Īt this point, I'm stuck but I'm planning to uninstall the Server Security product, and install it via a direct download and then apply the offline license. I took a look also in the C:\ProgramData\ESET\ESET Security directory and came across the Installer directory which contains "efsw_nt64.msi". Is there a specific Log that shows what's going on? I took a look at the status.html file and Everything is green. I tried it in the webconsole, but I get the notification:Īt this point, from the server's ESET UI, I *know* for a fact it is activated using the Offline License as it's shown in the Help screen. Then I went to the setup/advance setup and tried to "Deactivate the product" but there isn't an option there. I went to the server in question and took a look at the log. Once installed, after waiting a bit, an alert is then associated to the server entry. I've done this before countless of times so in theory, this shouldn't be the problem. I had created a new task that would install ESET Server Security using the recently updated Offline License. The system in question is a Windows 2012R2 server. Having read that thread, I'm not sure what's going on. I am using the latest versions of ESFW and ESET PROTECT.
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